2299380 - Location is not populated in "view all section"

SAP Knowledge Base Article - Public

2299380 - Location is not populated in "view all section"

Symptom

- The segment of scheduled offering has location details updated,

- The same  location is not displayed in View all section - the Scheduled Offering --> Physical Schedule --> Location field

 

Environment

Learning Management System (LMS)

Reproducing the Issue

1. Navigate to affected scheduled offering,

2. click on Segment tab and select list view.

     You can see that location field is populated

Location.PNG

3. click on view all button and location information is missing

Location2.PNG

Cause

- The issue is caused by missing description for affected location,

 

Resolution

1. Navigate to References/PhysicalResources/Locations/search for affected location and add missing description:

Location3.PNG

Keywords

- Missing information about location for scheduled offering , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions