2299272 - Record Learning missing in Actions menu for some admins

SAP Knowledge Base Article - Public

2299272 - Record Learning missing in Actions menu for some admins

Symptom

For some admins, on scheduled offering record, In the Actions panel , Record Learning is missing.

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Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Cause

Role Workflows can be missing

Domain restrictions can prevent Record Learning to be displayed

 

Resolution

Make sure the Role has the appropriate Workflow (System admin->Security->Roles->Workflow Tab):

  • Add Learning Event

Make sure the Scheduled Offering domain is included in Domain Restriction set in Workflow Restriction (System admin->Security->Roles->Workflow Restr Tab):

For Workflow Restrictions:

  • Add Learning Event With Commerce
  • Add Learning event
  • Edit Learning event

 

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Keywords

Record Learning, Scheduled Offering, Actions, workflow, Add Learning Event With Commerce, Add Learning event, Edit Learning event, , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions