SAP Knowledge Base Article - Public

2298608 - Better Understanding on How to use Recommendation

Symptom

This KBA explains more about "How to Use Recommendation"

Environment

SuccessFactors LMS Learning Management System

Resolution

There are situations where external links or articles are to be recommended to employees and also to be tracked and this is a quickest way for Admins to add and recommend such links to LMS users.

Prerequisites: Enable users to make peer to peer recommendations.

The recommendations engine can be configured via System Admin > Configuration > System Comfiguration > Recommendations Engine.

Go to -> System Admin ->Automatic Processes ->Recommendations Newsletter and configure the job to run.

By configuring the recommendations newsletter, you enable the system to send an email with new recommendations by peers. Users receive their recommendations on the schedule that you configure.

Go to ->System Admin ->Configuration -> Landing Page Settings and enable the Recommended tile.

By enabling the tile, users see their peer recommendations on their home page. In the tile, they see some information about who recommended it and they can take action on the recommendation.

 Recommended Tile.png

Recommended Newsletter.png

 

To Add/Edit External link, Go to -> System Admin -> Learning -> External Link:

External Links.png

Recommend External Links.png

 

 

Keywords

Recommendation Tile Recommendation How to use Recommendation peer to peer , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , How To

Product

SAP SuccessFactors Learning 1602