2297706 - VLS Intergration to Skype Error - createConnector () failed - LMS

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2297706 - VLS Intergration to Skype Error - createConnector () failed - LMS

Symptom

When Syncing Instructor account to VLS server (Skype ) error is seen.

Caused by: com.plateausystems.elms.util.helper.ElmsCreateException: createConnector() failed

        at com.plateausystems.elms.framework.vle.helper.ConnectorFactory.createConnector(ConnectorFactory.java:116)

        at com.plateausystems.elms.client.struts.instructor.UpdateInstructorVLSSettingsAction.validate(UpdateInstructorVLSSettingsAction.java:264)

        ... 197 more

Caused by: java.lang.ClassNotFoundException: com.plateausystems.elms.framework.vle.

impl.BreezeConnector

 

Environment

SuccessFactors Learning Management System

Reproducing the Issue

Add the Configuration for Integration between LMS and Skype under System Admin->Configuration->VLS configuration

In the Instructor Record, navigate to VLS settings and add the Account id and password as per the screen shot below.

1.PNG

The error as per the below screen shot is displayed.

2.PNG

Cause

The cause for this There is a formatting issue in the VLS configuration for the connector class.

Current Config:

<connector_class>com.plateausystems.elms.framework.vle.impl.
SkypeConnector
< /connector_class>

Resolution

Please correct to:

<connector_class>com.plateausystems.elms.framework.vle.impl.SkypeConnector</connector_class>

 
Once the above is corrected, you should not be seeing the error.

Keywords

SAP, Successfactors, learning, LMS, VLS, Skype Integration, createConnector () failed , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-VLS , LMS Virtual Learning System , Problem

Product

SAP SuccessFactors Learning 1602