SAP Knowledge Base Article - Public

2295939 - Completed form is not appearing in the manager's Completed folder - Compensation Management

Symptom

A Compensation form is created for a manager and after it is completed, it does not display under the manager's Completed folder.

Environment

SuccessFactors Business Execution Suite - Compensation & Variable Pay

Cause

There are 2 possibilities:

- Manager was not part of the Compensation form's Route Map, so the form will not display under his/her Completed folder although he/she is the manager.

- Or the step of the Route Map where the planner would have had the form in his inbox has been skipped. Usually by routing forms via Admin Tools

 

Resolution

Other user who has access to the Completed form can Send a Copy of the form to the manager - you can refer to the KBA '2085347 / Worksheet Workflow - Send Copy and Carbon Copies of Worksheets with People - Compensation' via the link: http://service.sap.com/sap/support/notes/2085347

2295939 - Completed form is not appearing in the manager's Completed folder - Compensa

See Also

2085347 / Worksheet Workflow - Send Copy and Carbon Copies of Worksheets with People - Compensation: http://service.sap.com/sap/support/notes/2085347

2276562 / Compensation and Variable Pay:User not included in the routemap can see the form in his enroute folder: http://service.sap.com/sap/support/notes/2276562

Keywords

Compensation form, Completed form, manager, Send a Copy. , KBA , LOD-SF-CMP , Compensation Management , Problem

Product

SAP SuccessFactors HCM Suite 1602