2295697 - EC - Enable Direct Deposit portlet in ORD

SAP Knowledge Base Article - Public

2295697 - EC - Enable Direct Deposit portlet in ORD

Symptom

Information from the direct deposit portlet in Employee Central is not available in the Online Report Designer in neither the Detailed Reporting or Advanced Reporting Tool.

bank account portlet.JPG

Environment

SuccessFactors BizX Suit

BizX Reporting and Analytics / WFA/WPA

Employee Central

Reproducing the Issue

Login to the affected instance with a user with access rights to the portlet and Analytics.

  1. Navigate to Analytics -> Analytics
  2. Open the Advanced Reporting Tool from the tool menu (if not available, check the Detailed Reporting Tool)
  3. Search for "Direct Deposit" in the search field
  4. Nothing shows up

Cause

This is being caused by the Direct Deposit portlet in Employee Central has been depreciated. It is no longer supported and cannot be reported on.

Resolution

Head to the Success Store where you can migrate the direct deposit portlet to the new payment information portlet. 

See Also

2219799 - Troubleshooting errors during MDF Payment Information Migration

Search for the currentversion of the Configuring Payment Information guide on http://help.sap.com/hr_ec

Keywords

direct deposit, Advanced Reporting, Online Report Designer, ORD, Detailed Reporting , KBA , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1511