2294451 - Directory Search: "Email list is too long for Browser" - Employee Profile

SAP Knowledge Base Article - Public

2294451 - Directory Search: "Email list is too long for Browser" - Employee Profile

Symptom

  • ISSUE: Directory Search / if I select more than approximately 90 users I get the message below: “Email list is too long for Browser”
  • This is occuring on all Browsers version

Environment

  • All HCM Versions

Reproducing the Issue

     1 - Go to Company Info tab and select Directory Search

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     2 -  Select several users by scrolling down at bottom of the page

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     3 - Click on email option and see error below (happened to all browsers)

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Cause

  • This is designed behavior to limit the number of users in the mail to list.

Resolution

  • This is because different browsers and versions have different limitation of length in “mailto:”.
  • We have to check the character length to avoid function break. If customer uses long email address, probably it will exceed the limit.
  • Current limit is as below:
  • >     Chrome: 2046 characters
  • >     FireFox:65536 characters
  • >     IE:2083 characters

Keywords

KBA , LOD-SF-EP , Employee Profile , How To

Product

SAP SuccessFactors HCM Core 1602 ; SAP SuccessFactors HCM Core 1605