2293903 - Cannot add an e-mail addresses to the CC or BCC field for non-users, when e-mailing a candidate manually - Recruiting Management

SAP Knowledge Base Article - Public

2293903 - Cannot add an e-mail addresses to the CC or BCC field for non-users, when e-mailing a candidate manually - Recruiting Management

Symptom

You enter an e-mail address in the CC or BCC field for a non- instance user, when sending an ad hoc e-mail to a candidate and the e-mail address won't save, but disappears.

Cause

You have to confirm the e-mail address for non- instance users.

Resolution

When typing the e-mail address in the CC or BCC field for ad hoc sent e-mails, the system will recognize the e-mail addresses for instance users. If the e-mail address, you are trying to enter is not linked with any user in the instance, you will have to confirm the e-mail address by pressing ENTER:

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Keywords

KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Core all versions