SAP Knowledge Base Article - Public

2292995 - Content Package ID and Item ID not displayed in Import summary of Import content tool - LMS

Symptom

When importing a content via the Import Content Tool, the Content Package ID and Item ID are not displayed in Import summary :

Content Import.png

Environment

Learning Management System

SuccessFactors LMS

Reproducing the Issue

1) Login in as Admin into Leaning

2) Content>tool>browse and choose a file >create content and item > import file

3) Content Package ID and Item ID are not displayed

Resolution

The Item id and package id will be displayed once the job is run. At this moment ,when you only see schedule job button, the system has not yet created any item or package id.

Another way to see the item id and package id is - do not check the 'deploy to server' option. The item and package will be created and the ids will be shown on the page.

Keywords

Import Content Tool, Content Package ID and Item ID not displayed, Import Summary , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508