2292925 - Approval Process is Enforced even when Admin enrolls a user into a Blended item -LMS

SAP Knowledge Base Article - Public

2292925 - Approval Process is Enforced even when Admin enrolls a user into a Blended item -LMS

Symptom

Online content is not accessible in a blended item during the schedule offering when an approval is associated with the Schedule offering even if the user is registered by an Admin.

Though the system shows that the user is enrolled, the online content is not available for launch and you can still see the option to request for approval.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Create a blended item that has a quiz as the online content.
  2. Make the content available only during specific segments
  3. Make sure that the item has an approval required.
  4. Create a schedule offering and make the online content available during one of its segment.
  5. As an admin register a user.
  6. Login as the user and you will see that the start course option is missing.

Resolution

This is the expected behavior.

Since you put an approval on the Item, this requires approval upon launch of the online content.

If you put the approval on the Scheduled Offering, approval is only required upon registration.

When you put the approval process on both the Item and Scheduled Offering then it is required for both registration and launch actions.

See Also

2476775 - 1705 Feature: Enforce Approval when Supervisor or HRBP registers / withdraws employee

Keywords

Approval Process is Enforced, Blended Item, Item required approval, Admin registration, Scheduled Offering , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions