SAP Knowledge Base Article - Public

2292374 - Allow self-registration to proceed as long as the prerequisites will be completed prior to the scheduled start date - LMS

Symptom

The users do not see the option to register for the scheduled offering for an Item that has an Online Item as a prerequisite even when the below property is checked in the user settings:

Allow self-registration to proceed as long as the prerequisites will be completed prior to the scheduled start date

According to the help file If you select this, users can self-register as long as the prerequisites for the offering’s item will be completed by the user before the scheduled start date of the course.

This currently does not work and the users cannot register for the scheduled offering.

Environment

Learning Management System

Reproducing the Issue

1> In the User Setting check the property "Allow self-registration to proceed as long as the prerequisites will be completed prior to the scheduled start date"

2> Create an instructed led Item and add an online Item as a prerequisite to it

3> Add a schedule offering for the item and make sure that Self-registration is enabled

4> login as a user and search for the item

5> Click on View Available offering

6> You will see that the register option does not show up and you see the message that the prerequisites are not met.

Resolution

This is an expected behaviour with an Online Item being a prerequisite to an Instructor led course.

User should be registered into prerequisite and the prerequisite offering should end before the requisite item offering begins.

In this scenario - user will be able to self register as long as the prerequisites for the offerings item will be completed by the user before the scheduled start date of the course.

If the online item is a pre-requisite, then it needs to be completed before the user will be allowed to register for the requisite item.

Keywords

Allow self-registration, Online Item as a prerequisite, Allow self-registration to proceed as long as the prerequisites will be completed prior to the scheduled start date , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508