2292360 - Instructor View - Closed schedule offering disappear from PAST CLASSES - LMS

SAP Knowledge Base Article - Public

2292360 - Instructor View - Closed schedule offering disappear from PAST CLASSES - LMS

Symptom

It is seen that the schedule offering that appear in the "PAST CLASSES" for the instructor in the Instructor view disappear once the schedule offering is closed.

If the purpose of the PAST CLASSES in the instructor view for an instructor is to track which classes were scheduled in the past and view who attended the class and who did not and also track the completion then even the closed schedule offering should appear in the past classes.

Environment

Learning Management System

Reproducing the Issue

1> look for any schedule offering that appears in the "PAST CLASSES" section of the instructor view.

2> As an admin close this schedule offering

3> Go back to the instructor view and look for this offering

4> You will see that the closed schedule offering no longer appears in the list.

Resolution

This is as designed.

Currently Instructor view does not support pagination or progressive loading.

If we include Closed offerings this will view will take for ever to load hence our choice.

In future we will consider displaying the closed offerings

Keywords

Instructor view, past classes, Closed scheduled offering , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SAP SuccessFactors Learning 1605