SAP Knowledge Base Article - Public

2291313 - Advances: Data not displayed in employment information page after approval

Symptom

Advances data not displayed in spot bonus portlet even after approving the request

Environment

SuccessFactors Employee Central 

Reproducing the Issue

Login to the system----->Employment information page----->Take action------>Advance-------------->Enter details ------------>Submit.

A workflow is generated----------->Proxy and approve the workflow.

Navigate to employee's advances portlet.Cannot find any data.

Cause

This is due to a wrong configuration in Object Definition

Resolution

If workflow is enabled "Pending data value must be set as "YES".Setting pending data value to NO will result in above mentioned issue

Admin Center----->Configure object definition--------->Non recurring payment--------->Pending data=YES

Keywords

Advances, , KBA , LOD-SF-EC-AAD , Advances & Deductions , Problem

Product

SAP SuccessFactors HCM Suite 1602