2291281 - Search results not displayed after Launch Proxy

SAP Knowledge Base Article - Public

2291281 - Search results not displayed after Launch Proxy

Symptom

Search Results link does not display

Environment

SuccessFactors Learning Management System

Reproducing the Issue

1.)Login as admin

2.) Goto Users-> Search - >Search for some user with some criteria such that multiple users show up

3.) Click on any user id and user page is displayed. Click on Launch proxy from the "Actions" menu.

4.) Close the Launch proxy session.

5.) "Search Results" Link is not getting displayed.

Before Launch Proxy Screen shot:

1.PNG

 

After Launch Proxy and closing the proxy session:

2.PNG

Cause

When we are launching proxy as a user, the system identifies that you are investigating that partcular user record only and hence would not want to see any other user records from the search results.

Therefore the Search results link is no longer displayed once you launch proxy as a paticular user record and this is as per expected behaviour.

Resolution

This is an Expected behaviour.

Keywords

Search Results, Users , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508