2290856 - Dump at the Time of Selecting the Organizational Unit ID While Creating a New User

SAP Knowledge Base Article - Public

2290856 - Dump at the Time of Selecting the Organizational Unit ID While Creating a New User

Symptom

You want to manually create a new user in SAP Hybris Cloud for Customer. But while you select the Organizational Unit ID from the Value Help, the system throws an exception.

Reproducing the Issue

  1. Go to Master Data Replication work center
  2. Select the Employees view under Import
  3. Find the Remote Employee ID
  4. Select the Actions | New Manual Snapshot-Based Data Replication Request button
  5. Select Organizational Unit ID from the Value Help

Result: You receive an exception.

Resolution

To Create an employee manually in the staging area, follow the below steps.

  1. Go to Master Data Replication work center
  2. Go to Import view
  3. Select the Actions | New Manual Complete Data Replication Request
  4. Fill the required data on the different tabs
  5. Select Save
  6. Select Replicate button to create the employee in C4C

 Or

  1. Go to Data Integration work center
  2. Go to Complete Master Data Replication view
  3. Select the Actions | New Manual Complete Data Replication Request
  4. Fill the required data on the different tabs
  5. Select Save
  6. Select Replicate button to create the employee in C4C

Keywords

KBA , master data replication , data integration , replicate , complete master data replication , organizational unit id , SRD-CC , Cross Components , How To

Product

SAP Cloud for Customer 1602 ; SAP HYBRIS C4C 1705 ; SAP HYBRIS C4C 1802 ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711