SAP Knowledge Base Article - Public

2290681 - Error while trying to set a Field to be made Mandatory from BCUI

Symptom

We are trying to set a field, say Gender, as mandatory from Manage Business Configuration under Admin Centre and receive the below error.

Gender_Mandatory.PNG

Environment

SAP SuccessFactors
Employee Central
Manage Business Configuration

Reproducing the Issue

1. Navigate to Admin Centre > Manage Business Configuration
2. Update a field, Gender in this case, to be Mandatory
3. Error as above is displayed and restricts setting the field to Mandatory

Cause

Point of the error is to indicate that there is an HRIS sync enabled for the field Gender between EC and EP. When the sync is initiated to a field from EC to EP the EP field should never be a mandatory field.

Resolution

To resolve the issue, it requires following the below steps:
1. Navigate to Admin Centre > Manage Business Configuration
2. Expand the Employee Profile and then select Standard Elements
3. Scroll down and select the field, Gender in this case
4. Set the field not to be Mandatory
5. Now set the field Gender in Employee Central > Personal Information as Mandatory
6. No error will be thrown and the changes will be saved successfully

Keywords

Mandatory standard element, Manage Business Configuration, error , KBA , LOD-SF-EC-BCI , BCUI & DM Config(XML) , Problem

Product

SAP SuccessFactors HCM Core all versions