SAP Knowledge Base Article - Public

2290213 - Learning: Both Propagate and Synchronize option is greyed out for Assignment profile

Symptom

  • Admin is unable to manually propagate or synchronize assignment profile
  • Both Propagate and Synchronize option is greyed out for Assignment profile
  • Assignment profile is not synchronized as per scheduled Assignment profile synchronization APM

Environment

Learning Management System 

Cause

If Assignment profile is scheduled to Propagate or Synchronize in future date then both "Propagate" and "Synchronize" option will be greyed out.

 Propagate.PNG

Synchronize.PNG

Resolution

  • This behaviour is as per system design.
  • Assignment profile will Propagate/Synchronize based on the schedule date and time for that specific AP and not based on Assignment profile synchronization APM scheduled date and time

Keywords

Assignment profile, propagate, synchronize, greyed out, assignment profile synchronization APM , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1602