2289529 - Learning: Curriculum Item Status does not return result for inactive users

SAP Knowledge Base Article - Public

2289529 - Learning: Curriculum Item Status does not return result for inactive users

Symptom

Circulum Item Status report does not return results for inactive users

Environment

Learning Management System 

Reproducing the Issue

  1. Go to Reports > Curriculum Item Status report
  2. Select any inactive user in User filter criteria
  3. Run report
  4. Blank result

Cause

When user is inactive in LMS system using user connector, all associated entities such as Curriculum, Catalog, Learning plan etc. are removed from user's record if the following setting is set to true in CONNECTOR Config file

user.connector.inactiveRule.cleanDevPlan=Y

Resolution

This is expected behaviour.

Keywords

Curriculum item status report, inactive users , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning 1511