2289230 - 3D Visual Enterprise Viewer Install Problems

SAP Knowledge Base Article - Public

2289230 - 3D Visual Enterprise Viewer Install Problems

Symptom

  • When you Install SAP 3D Visual Enterprise Viewer you receive an Error Report indicating Error Core: 0x80004005

Environment

  • SAP 3D Visual Enterprise 8.0

Cause

There can be several causes for this issue:

  • The Installation was not ran in 'Administrator Mode'
  • There is a problem writing entries to the Windows Registry
  • There is a previous corrupt installation of SAP 3D Visual Enterprise Viewer

Resolution

Steps to take to avoid this issue:

  1. Download the latest SAP 3D Visual Enterprise Viewer Patch (which is also a Full Product installer) from the SAP Support Portal
  2. Uninstall any previous installation of SAP 3D Visual Enterprise Viewer
  3. Install the latest version in 'Administrator Mode' i.e. Right Click on the Installation Executable File and select 'Run as Administrator'

Keywords

VEV Viewer 0x80004005 Installation Setup , KBA , CA-VE-VEV , SAP Visual Enterprise Viewer , CA-VE-VEA , SAP Visual Enterprise Author , Problem

Product

SAP 3D Visual Enterprise Viewer 8.0