SAP Knowledge Base Article - Public

2287617 - New Hire Files are not Exporting


  • New Hire files are not exporting causing us not to be able to hire candidates.

Reproducing the Issue

  • Candidates completed their Onboarding activities the new hire file is not being exported.


  1. Open a Support Ticket for our Cloud Product Support team to review.
  2. Provide names of the canidates who should have exported.
  3. Provide the name of the New Hire file that did not export.


Note: Cloud Product Support Team please read Internal Memo for resolution. 


KBA , LOD-SF-OBD , Onboarding , Problem


SAP SuccessFactors HCM Core 1511