2285951 - Realms: Data does not appear in Realms query after applying "Change Reporting" filter

SAP Knowledge Base Article - Public

2285951 - Realms: Data does not appear in Realms query after applying "Change Reporting" filter

Symptom

  • Data does not appear in Realms query after applying "Change Reporting" filter.

Environment

  • SAP Successfactors
  • Advance Reporting
  • Realms

Reproducing the Issue

Home > Analytics > Advance Reporting > Open Query > Open Advance Reporting Query

Data Appears fine in the query before applying Change Reporting Filter

Screenshot1.png

Apply Change Reporting Filter Option:

Change Reporting on - Amount
Change Reporting For - User Sys Id
Distance - 2

Screenshot2.png

 

After applying change reporting, data does not appear in the query.

Screenshot3.png

 

Cause

  • This issue could be occuring if Realms Template Definition is not refreshed in the instance.

Resolution

Create a new support ticket with Analytics / Reporting team choosing component as "LOD-SF-ANA"
Provide following details to support ticket:

  • SF Company Id
  • Data Center 
  • Support Access Username
  • Complete replication steps
  • Screenshots
  • Timestamp 
  • Request to create an engineering ticket to investigate the issue.
  • Engineering team might need to refresh realms template definition in the instance.

Keywords

  • Change Reporting
  • Realms
  • Advance Reporting
  • Change Reporting is not working in Realms / Advance Reporting query
, KBA , LOD-SF-ANA-ORD , Online Report Designer , Problem

Product

SAP SuccessFactors HCM Suite all versions