Customer reported that the VLS configuration is missing from the LMS instance
SuccessFactors Learning Management System (LMS) - All Supported Versions
Reproducing the Issue
1. vleEnabled is set to "true" under System Config > Configuration > LMS_ADMIN yet the VLS Configuration file is missing in System Admin > Configuration, even though it was configured and working.
- Customer needs to check License:
1. Go to System Admin
2. Go to Environment
3. Go to Licensed Modules
LMS Virtual Learning is missing.
- Customer needs to open a SAP Product Support incident reporting the problem
- SAP Product Support Agent should follow the internal process attached to this KBA for the installation of the VLS license.
VLS configuration; License; VLS missing; , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-VLS , LMS Virtual Learning System , Problem