SAP Knowledge Base Article - Public

2284736 - Reports Email Notification Generation for Proxy Users

Symptom

When a user is proxied as the original user and generate a report, the email regarding the report completion is sent to the individual who originally granted the proxy rights and not the individual who is actually running the report. Is this a setting that can be changed so that the proxying individual gets the email instead?

Environment

Ad hoc reports

Spreadsheet reports

Classic Reports

Reproducing the Issue

  • Login to the instance
  • Proxy as any other user and run the report form the original user's reports section
  • check schedule report folder of Original user
  • wait for email notification

 

Cause

The reason why the Original User doesn't get the reports saved under "Scheduled Reports" of their account is because the reports are not physically saved.

While running the report user expects to find the same to show up in their Schedule report section.

 

Resolution

The actual reason why the report file gets saved under actual owners "Schedule report" section even after proxied by any other user is because physically the report is present under same account and is working as expected.

If require you can actually have the report shared to the required user (which will make the report saved under same account and would not require to proxy report owner) and if we have the report Shared it will show up in the adhoc report section as well as in schedule report section if run offline with email notification aswell.

Keywords

Email notification for ad hoc reports , KBA , LOD-SF-ANA , Analytics & Reporting (Ad Hoc, ORD) , How To

Product

SAP SuccessFactors HCM Core 1511