2284532 - Directory Search Email: Error: Email List is too long for browser, please refine selection

SAP Knowledge Base Article - Public

2284532 - Directory Search Email: Error: Email List is too long for browser, please refine selection

Symptom

After selecting hundreds of users and then clicking the "Email" link in the Directory Search, some browsers will give the warning

"Email List is too long for browser, please refine selection"

emailtoolong.png

 

  • Why do some browsers work, and others dont?
  • How many email addresses before this error is displayed?

Environment

  • SuccessFactors HCM Suite 1511

Reproducing the Issue

  1. Login to Successfactors
  2. Navigate to "Company Info"
  3. Select "Directory"
  4. Search for users
  5. select over 100 employees
  6. click the "email" link

Cause

This link generates a "mailto:" url.

This error is displayed due to the maximum length of characters that a browser can support in a URL.

 

Resolution

Each browser supports a different number of total characters allowed in a single URL:

 

  • Chrome: 2046 characters
  • Internet Explorer: 2083 characters
  • Firefox: 65536 characters

See Also

http://www.boutell.com/newfaq/misc/urllength.html

 

http://blogs.msdn.com/b/ieinternals/archive/2014/08/13/url-length-limits-in-internet-explorer.aspx

 

 

Keywords

KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1602