2282382 - LMS: Learning Plan Notifications are blank for curricula with only requirements

SAP Knowledge Base Article - Public

2282382 - LMS: Learning Plan Notifications are blank for curricula with only requirements

Symptom

Learning Plan notifications for curricula without items, only requirements are sending out notifications without learning plan assignment information.

Environment

SAP SuccessFactors Learning Management Systems - LMS
versions b1511 and higher

Reproducing the Issue

  1. Assign a Curriculum to a User that has Requirements only (without Items)
  2. The User receives a Notification
  3. The Notification does not contain the Curriculum or Requirement information

Cause

The appropriate syntax tags are not included in the notification template.

Resolution

Edit the APM_STUDENT_LEARNING_PLAN_NOTIFICATION template and add the following syntax tags:

  • <REQT_DESCRIPTION_ADDED/> 
  • <REQT_QUAL_ID_ADDED/> 
  • <REQT_TYPE_DESCR_ADDED/>
  • <REQT_DUE_DATE_ADDED/> 

NOTE:

  • Curriculum Title is not an available Syntax Tag for the Learning Plan Notification (ApmStudentLearningPlanNotification)
  • If Curriculum Title is desired, please vote for this Enhancement Request for Product Engineering to consider for future releases:

Keywords

SF SuccessFactors LMS Learning Management System blank empty missing lack no learning curr curricula curriculum ID title detail info requirement reqt qual ApmStudentLearningPlanNotification plan notification email , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511