SAP Knowledge Base Article - Public

2281770 - Cannot access Monitor Jobs in Admin Center - Employee Central, MDF

Symptom

Cannot access 'Monitor Jobs' in 'Admin Center'.

SAP Note: You might be interested in the Compensation related Monitor Jobs access. Please access the SAP Knowledge Base Article 2084125, if yes.

Environment

  • SAP SuccessFactors BizX - Employee Central
  • SAP SuccessFactors BizX - MDF Framework

Reproducing the Issue

As an admin, navigate to Admin Center and search for Monitor Jobs. No such tool appears.

Cause

You neither have permissions to import employee data nor to import generic objects. Either or both of these permissions is a prerequisite to view Monitor Jobs tool.

Resolution

If you are in Role Based Permissions Model, follow the below steps:

  1. Navigate to Admin Center->Manage Permission Roles.
  2. Access the role you would like to grant Monitor Jobs permission to and hit the Permission button.
  3. Navigate down to Manage Users. Ensure that Import Employee Data is checked.
  4. Navigate to Metadata Framework. Ensure that Import Permission on Metadata Framework is checked.

SAP Note: Both steps 3 and 4 are not mandatory. Following either of them should serve the same purpose.

If you are using legacy permission model, follow the below steps:

  1. Navigate to Admin Center->Administrative Privileges.
  2. Search for the user(or group of users) you would like to grant Monitor Jobs permission to.
  3. Expand the link Manage Users. Ensure that Import Employee Data is checked.
  4. Expand the link Metadata Framework. Ensure that Import Permission on Metadata Framework is checked.

SAP Note: Both steps 3 and 4 are not mandatory. Following either of them should serve the same purpose.

Keywords

KBA , LOD-SF-MDF , Meta Data Framework , LOD-SF-EC-MDF , MDF & EC2MDF Migration , Problem

Product

SAP SuccessFactors HCM Suite all versions