SAP Knowledge Base Article - Public

2281679 - Item Connector Fatal Error -LMS

Symptom

When trying to associate content module/object with item through a connector, if the 'APP_DESCRIPTION' field is left blank, the item connector will pick up the description from 'CPNT_DESC'.

When the 'CPNT_DESC' is more than 2000 chars, the item connector throws a fatal error and does not process the file.

Environment

Success Factors LMS

Reproducing the Issue

-Prepare  a feed file for item connector with CPNT_DESC greater than 2000 characters.

-Prepare content_module_data feed file with APP_DESCRIPTION field blank

-Run the item connector to process these files.

Cause

APP_DESCRIPTION supports only 2000 chars and CPNT_DESC supports 4000 bytes

Resolution

CPNT_DESC should be less than or equal to 2000 chars

Keywords

item connector,ORA-12899,PA_CONN_CONTENT_MOD,Fatal Error , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-CON , Connectors , Problem

Product

SAP SuccessFactors Learning 1511