SAP Knowledge Base Article - Public

2281515 - apmComponentRequest notification template is not showing right information in message

Symptom

Message triggered by apmComponentRequest Notification Template did not have the right format.

Item title and requested times count were missing.

The right format of received message should be as following:

RightFormat.PNG

Environment

Learning Management System (LMS)

Reproducing the Issue

  1. Have an item which reached the minimum requests for schedule
  2. Run the  Automatic Process item Scheduling demand to generate the notification

Cause

The missing information was due to incorrect values populated in the label value for German locale.

  1. Navigate to References/Geography/Labels/Label ID - notification.ApmComponentRequest.MessageText2
  2. German locale for Label shows the following: {0}, {1}, {2}, notification.ApmComponentRequest.MessageText1=Folgenden Weiterbildung hat die Mindestteilnehmeranzahl erreicht:
  3. The right one is the value for English locale: {0}, {1}, {2}, =={3}== ({4})
  4. If you copy this value to your German locale, the issue should be fixed.

locales.png

Resolution

After copying the text from the English locale to the German one, the issue should be fixed.

Keywords

- apmComponentRequest notification has wrong format, - missing information in apmComponentRequest notification template. , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SuccessFactors Learning 1508