SAP Knowledge Base Article - Public

2281437 - Fields Not appearing in search work queue - Onboarding

Symptom

  • Fields not appeared in search work queue tab in onboarding module
  • Fields not appeared in Process Line
  • HTTP request failed. Internal Server error.

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Environment

  • SAP SuccessFactors -Onboarding
  • Applicable for all DC centres and KMS(Zerolag) Customers
  • Onboarding work queue

Cause

  • Index Fields are not added in super admin.

Resolution

  • After adding the index field in super admin ,fields get populated in front end:

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  • Navigate to super admin--account--process--index fields (Add the respective fields) and fields will populate in search work queue.

 

Please Note if you already have Candidates assigned to a Process with no index fields, after making adjustments you need to pick - refresh Activity in the WQ in order to all data be populated in new index fields.

before

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after

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Keywords

  • Activity work queue
  • Search tool
, KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors HCM Core 1511