SAP Knowledge Base Article - Public

2281098 - Ad Hoc Reports Export failing - Compensation/Variable Pay Management

Symptom

 

Customer is receiving email notification with the following format:

 

"SuccessFactors system Ad Hoc Reports Export [Export Compensation Data 2/3/16 7:30 AM] status -- FAILED

Company: CompanyName

This scheduled job failed to complete. For details, please contact SuccessFactors customer support."

 

Environment

 

- Compensation

- Variable Pay

Cause

 

It can have many causes for this failing, only Customer Success support can analyse the reason why the job failed.

Resolution

 

Raise an incident with the Support providing the following information:

 

- Company ID:
- Data Center (URL):
- What job is failing?
- Attach at the incident the email recieved with the failed notification
- Are you aware of any change made in the system about the permission for administrator users?

Keywords

  failed export, adhoc failing, failed job , KBA , LOD-SF-CMP , Compensation Management , Problem

Product

SAP SuccessFactors HCM Core 1511