SAP Knowledge Base Article - Public

2281076 - users not notified of mandatory training assigned

Symptom

Users were not notified after being assigned a mandatory curriculum by an Assignment Profile

Environment

Learning Management System (LMS)

Reproducing the Issue

  1. Run AP to assign curriculum
  2. Run Learning Plan Change APM
  3. End user does not receive notification

Cause

The application is designed to NOT notify users when a curriculum they have completed in the past is assigned to them again UNLESS "ignore previous completion" is checked on the curriculum (content > edit)

Resolution

  1. Open the curricula record > click on the Content tab > click on Edit
  2. Check the box for "ignore previous completion older than X days"

Keywords

notification, training, assignement, mandatory, assignment profile, curriculum, curricula, learning plan, , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors HCM Core 1511