SAP Knowledge Base Article - Public

2281028 - How to Delete Users in Onboarding

Symptom

  • How to delete Users
  • Test users are in Production
  • Request to run Script to deleted specific USERS from Security > Users

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding

Resolution

  1. If you only wish to delete 1 to 30 users
  2. This action can be done manually by going to > Security > Users
  3. Search for the User you wish to delete, click the User, click delete
  4. If you need to delete more the 50 Users
  5. Create an incident in the SAP Support Portal
  6. Provide the following information
    User HR Data ID (Key = HRDataId) for example, 51d6cc97-9d35-49db-9cb6-40dea62af50b
    First Name
    Last Name
  7. Operations will run a script to have the User deleted.

Keywords

Delete Users, Onboarding, Onboarding Test Users , KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , How To

Product

SAP SuccessFactors Onboarding all versions