SAP Knowledge Base Article - Public

2280857 - Pipeline status name not showing label text to specific user

Symptom

Talent pipeline status name not showing correctly

Environment

SuccessFactors BizX  - Recruiting Management(RCM)

Reproducing the Issue

Issue: For a specific user, few status names are shown as the original name instead of their internal label

For example: 2 Stauses are created with the names "review_1" and "review_2" in the backend and internally labelled as "Screening" and "Manager Review". However, for a particular user, instead of showing the internal label, system is showing the orginal name of the statuses. See below:

Actual Status name.PNG

Cause

No instance language selected for the affected user

No Language selected.PNG

Resolution

Select an instance language

language selected.PNG

 

Once the language is selected, affected user can see the internal label of the statuses

Internal label.PNG

 

Keywords

Status label, Internal label,Status name , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions