2280599 - SuccessFactors: Error while Creating Requisition from Position Org Chart : SFAPI login failed! Authentication failed, invalid user id or password (status code = 4)

SAP Knowledge Base Article - Public

2280599 - SuccessFactors: Error while Creating Requisition from Position Org Chart : SFAPI login failed! Authentication failed, invalid user id or password (status code = 4)

Symptom

When you try to create a Requisition from Position Org Chart, the following error is returned.

 Error.png

Environment

SuccessFactors BizX

Reproducing the Issue

  1. Log into SF system and go to Position Org Chart.
  2. Choose any vacant position.
  3. Create Job Requisition.

Cause

The password for the SFAPI user has changed/expired.

Resolution

Change the SFAPI user's password. Refer SAP NOTE: 2204677

 

Change the Password for the SFAPI user in Provisioning system

(If you do not have access to Provisioning, create a support incident asking for this password to be changed)

1. Go to Company Settings.

2. Search for "Enable Recruiting integration with Position Management"

3. Update the updated username / password here.

Provisioning.png

See Also

SAP NOTE: 2204677

Keywords

SuccessFactors Recruiting, SFAPI login failed, Authentication failed, status code = 4 , KBA , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , LOD-SF-INT-RCM , RCM-Any Integration , Problem

Product

SAP SuccessFactors HCM Core 1511