SAP Knowledge Base Article - Public

2280599 - SuccessFactors: Error while Creating Requisition from Position Org Chart : SFAPI login failed! Authentication failed, invalid user id or password (status code = 4)


When you try to create a Requisition from Position Org Chart, the following error is returned.



SuccessFactors BizX

Reproducing the Issue

  1. Log into SF system and go to Position Org Chart.
  2. Choose any vacant position.
  3. Create Job Requisition.


The password for the SFAPI user has changed/expired.


Change the SFAPI user's password. Refer SAP NOTE: 2204677


Change the Password for the SFAPI user in Provisioning system

(If you do not have access to Provisioning, create a support incident asking for this password to be changed)

1. Go to Company Settings.

2. Search for "Enable Recruiting integration with Position Management"

3. Update the updated username / password here.


See Also

SAP NOTE: 2204677


SuccessFactors Recruiting, SFAPI login failed, Authentication failed, status code = 4 , KBA , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , LOD-SF-INT-RCM , RCM-Any Integration , Problem


SAP SuccessFactors HCM Core 1511