Customer launches a Compensation form, but the field Merit Percent is greyed out.
SuccessFactors Business Execution Suite - Compensation & Variable Pay
The reason why the field Merit Percent is greyed out is because the base for calcularing the percentage is 0. Merit Percent is calculate as: merit/curSalary.
The template does not have the field curSalary included and then the percentage cannot be calculated.
Include the field curSalary into the template and relaunch the form. Then you will see that Merit Percent will not be greyed out anymore.
2206510 - Compensation - Merit Percentage field not behaving correctly with a merit calculation based on Target
Merit Percent, curSalary, forms, template, greyed out. , KBA , LOD-SF-CMP , Compensation Management , Problem