SAP Knowledge Base Article - Public

2280039 - File Sync Client availability for extranet users - SAP Jam

Symptom

This article describes if SAP Jam file sync client is available for extranet users. If yes, how should it be configured.

Environment

SAP Jam

Resolution

SAP Jam File Sync Client can be used by extranet users.

Once they have installed the File Sync Client in their systems, the configuration required in the authentication step is as below:

Server URL: https://jamX.sapjam.com (This is same as that for your intranet).
Company Domain: <Your intranet company domain>.extranet

The rest of the steps are same as that for intranet users. The File Sync Client guide can be followed.

Keywords

KBA , LOD-SF-JAM , SAP Jam , How To

Product

SAP Jam Collaboration all versions