Employee Photo shows under Employee Profile but doesn't show under either Company or Succession Org Chart
SuccessFactors BIZX: Employee Profile
Reproducing the Issue
- Photo shows under Employee Profile
- Photo doesn't show under Company Org Chart
If a photo column contains external url then the required photo won't show under Company Org Chart.
- Under Update User Information click on Export Extended User Information
- Select Personal Information and export the data
- Open the file and check the photo column, it would have external url.
- Remove the external url from the photo column save the changes.
- Go to Admin Center
- Under Update User Information click on Import Extended User Information
- Select Personal Information and import the file
- Once the import is successful then the photo will show under both Company Org Chart & Succession Org Chart
Photo not showing in Org Chart , KBA , LOD-SF-EP , Employee Profile , Problem