SAP Knowledge Base Article - Public

2279713 - Recruiting Imminent Candidate Purge Notification not getting triggered - Recruiting Management

Symptom

"Recruiting Imminent Candidate Purge Notification defined" in Email Notification Templates Setting is not getting triggered to the candidates.

Purge1.png

Environment

SuccessFactors BizX - Recruiting Management(RCM)

Resolution

1. This notification only got triggered if DRM 1.0 is enabled in customer instance.
2. In case of DRM 2.0 this notification will not get triggered.
3. The notification is sent 7 days prior to purge to notify all the candidates that their profile is about to be purged due to inactivity. There are currently no ways to have similar emails sent to internal users that might be concerned with candidate purges.

Note: In case of DRM 2.0 there is no current notification that can be send to the candidates. An enhancement request has already been submitted in the Community Portal for a notification to be triggered. Please click here to keep up to date on the progress of the enhancement.

Keywords

Recruiting Imminent Candidate Purge Notification, Purge Notification   , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions