SAP Knowledge Base Article - Public

2279507 - Merge Duplicate Candidates - Recruiting Management

Symptom

Is Referral Information carried over to the master profile when two duplicate candidate profiles are merged?

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

We have a candidate that has been referred multiple times to various jobs by a single referrer. This candidates has duplicate profiles that we would like to merge however we do not want to lose any of the referral data that is on the profile that will be removed.

Let there be two duplicate profiles as shown below:

Ref_merge1.GIF

ref_merge2.GIF

Both these profiles have different referral data. What happens if we merge them ? Does the data carry over to the master profile ?

Resolution

Yes. Post merge, the referral data will be consolidated in the master profile as shown below :

ref_merge3.GIF

Hence, we can conclude that no referral data is lost post candidate profile merge fo duplicate candidates.

Keywords

Employee Referral, Candidate Merge, Duplicate Candidates , KBA , LOD-SF-RCM , Recruiting Management , How To

Product

SAP SuccessFactors Recruiting all versions