SAP Knowledge Base Article - Public

2279118 - MSIS0037: No signature verification certificate found for issuer ' www.successfactors.com'

Symptom

Environment

  • SSO SAML v2
  • BizX
  • Microsoft ADFS (Active Directory Federation Service)

Cause

  • Our system is not identifying itself with the informed entityID = www.successfactors.com when using SP-initiated SSO login

Resolution

[You'll require access to Provisioning page to implement this solution or workaround.]
[Provisioning access is only granted to certified Partners and Support engineers.]
[If you don't have access, you may need to create a Support incident or request your Partner to refine your configuration.]
  1. Go into instance's Provisioning > Single Sign-On (SSO) Settings > SAML v2 : SP-initiated login section

  2. Set value to "Yes" on "Send request as Company-Wide issuer"

See Also

For continue investigating Login issues, please refer to:
2088150 - Login: Troubleshooting login issues. All login issues including SSO configurations - Platform

 

Keywords

ADFS, Azure, ADFS 2.0, Sp-initiated login , KBA , LOD-SF-PLT-SSO , Single Sign-on , Problem

Product

SAP SuccessFactors HCM Suite 1608 ; SAP SuccessFactors HCM Suite 1611