SAP Knowledge Base Article - Public

2278883 - Unable to add countries in the new Data Privacy Statement - Recruiting

Symptom

Some or all of the countries are not available to be added to DPCS.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Navigate to Admin Center->Manage Data Privacy Consent Statements.
  2. Click 'Create New Statement' or click an existing statement to edit it.
  3. You may see that few or all the countries are grayed out.

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Cause

There might be other statements where these countries are already assigned. We can have only ONE Data Privacy Statement assigned per country.

Resolution

Delete the older statements if not in use any more. Note that inactivating them doesn't help and we MUST delete them completely.

OR

Delete the countries from the older statements so that they are free to be used in the new statement.

Keywords

KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions