Symptom
User/s is unable to see a Graph on a page ("An error has occurred in generation of the requested image"). Other users are able to see the graph.
Environment
Reporting
Cause
* Tree or Role Security
* Structural setup of Chart
Resolution
If this is just impacting one user, or a group of users?
- Check the user's security Role/Group (if using RBP/BizX Permissions) or Tree or Role Security (WFA Only).
Also, check the structural setup of the Chart.
- Check 'Structuranl Dimensions'. Is the user/s limited to a set position in the Organisational Chart, but the Chart is set at the "All Organisational" or Higher level that restricts the user from seeing that part of the Organisation?
- Are there Custom Sets/Members that the user/s is restricted from seeing?
Keywords
Error in generation of requested image , KBA , LOD-SF-WFA , Workforce Analytics & Planning , LOD-SF-ANA-ORD , Online Report Designer , Problem
Product
SAP SuccessFactors HCM Core 1511 ; SAP SuccessFactors Workforce Analytics all versions