SAP Knowledge Base Article - Public

2278750 - Jam Access: Option not listed under General User Permissions of a RBP Role

Symptom

User wants to edit the permission of a Role to contain Jam Access. The option is not available.

Jam Access option missing from Role.JPG

Resolution

**NOTE: This solution only applies to customers who are using Role Based Permissions**

The cause of the issue is likely due to Jam Access being set up prior to Role Based Permissions being configured in your SuccessFactors/BizX instance.

Please do the following:

1. Create an incident with Support and inform them that it is not possible to include Jam Access in a Role. The option isn't listed.

Keywords

KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration all versions