SAP Knowledge Base Article - Public

2278115 - Is is possible to restrict format of phone numbers in personal information portlet?

Symptom

  • Currently it is possible to add any format and any amount of numbers in a phone number field in personal info section of Employee Central. Is it possible to restrict this and specify a specific format?

Environment

  • SAP SuccessFactors HCM Suite
  • Employee Central (EC)

Cause

  • Currently this is a limitation of the specific field. The field is a simple open string field and there is no option to put a restriction on this field.
  • There is also no rule option available (no possible IF..THEN statement) to restrict this specific phone number string field.

Keywords

enforce format; contact info; phone number , KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1511