SAP Knowledge Base Article - Public

2278108 - Unable to revert Enhancement to Gender Values – Inclusion of Additional Gender Values after 30 day revert period expires in Upgrade Center - Employee Central

Symptom

Cannot select the "Undo" option in Upgrade Center for "Enhancement to Gender Values – Inclusion of Additional Gender Values" as the 30 day undo period has expired

Gender_Undo_grey.JPG

Environment

Employee Central 2.0

Reproducing the Issue

Navigate to Admin Center > Upgrade Center > View Recently Completed Upgrades

UpgradeCenter_Recente.JPG

 

Cause

The 30 day "Undo" period has expired

Resolution

If you need to remove this feature from your instance after the 30 day undo period has expired, please open a Support Incident to engage with Cloud Product Support.

Cloud Product Support will need to raise a request with oiur Cloud Database Operations team to run a script to remove the extra values.

Please be sure to submit approval for this action when raising the incident with Cloud Product Support.

Please also be aware that if you have assigned any of these 3 values to users in your system, you will need to correct their Gender values in all Personal Information records where the values were 'Unknown', 'Undeclared' or 'Others'. You can run a Person and Employment Export Ad Hoc report on Personal Information data to analyse whether any users Personal Information data is effected. This data clean-up cannot be performed by Cloud Product Support or via any Script. This must be corrected by the customer either via UI correction, or Import.

See Also

2585856 - Internal: How to request removal of the upgrade 'Enhancement to Gender Values' after 30 days

Keywords

ECT-66666, COSR-102598, Remove additional Gender option, COSR-60054, Enhancement to Gender Values, Undo greyed out, script, upgrade, rollback, downgrade , KBA , LOD-SF-EC-PER , Person Information , Problem

Product

SAP SuccessFactors HCM Core all versions