2277992 - LRN-7165/b1411 release. Notification is sent to users who requested a scheduled offering

SAP Knowledge Base Article - Public

2277992 - LRN-7165/b1411 release. Notification is sent to users who requested a scheduled offering

Symptom

LRN-7165 minor enhancement in 1411 - The notification to users when a requested item has been scheduled is not working as expected when tested.

Environment

  • Learning Management Systerm (LMS)

Reproducing the Issue

1. An user has requested the scheduled offering and Admin has scheduled as requested.

2. Executed the APM as mentioned in the release notes but didn't receive the notification as expected.

Resolution

  • This LRN-7165 - Users who request a scheduled offering for a learning item receive an email with the schedule information about the offering, there are a couple of criteria that need to be satisfied for the user who requested a notification to receive one:
  1. The new offerings added to the catalog should have a start date before the need by date submitted by user.
  2. If the user selected a preferred region then the new offering should fall within the user’s region (if the user has a region).

Keywords

  • LRN-7165
  • Notification
  • Notification is sent to users who requested a scheduled offering
, KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning 1511 ; SAP SuccessFactors Learning 1602 ; SuccessFactors Learning 1508