On the user Interface all the Online Courses/ITEMS are in "Locked" status. This will not allow any users to launch the Online Courses (Find attached screenshot)
Learning Management System
The users learning page displays "Locked" for the ONLINE ITEMS because the user are not provided with the access to the online ITEMS, This setting to enable and disable the ITEMS will be in the "Related" menu option from "User Settings" .
Navigate to System admin > User (Select the user for Whome the Online ITEMS Are Locked) > Related Menu > More > Online Status> Please enable "User has access to the online Items" and apply changes
Online ITEM Lock user access courses Has access item online settings , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem