SAP Knowledge Base Article - Public

2277715 - Error message in Pending Hire queue due to 'primary-flag' HIRS field

Symptom

While performing a hire from Manage Pending Hires queue, we recieve the following error and are unable to process any pending hire.

2277715_1_KBA.png

 

Environment

SAP SuccessFactors

Employee Central

RCM to EC Integration

Reproducing the Issue

Steps to reproduce:
1. Navigate to Admin Centre > Manage Pending Hires
2. Select 'Hire' for any of the Pending hires under RCM or ONB
3. The following error message is displayed.

2277715_1_KBA.png

Cause

This error is due to incorrect HRIS field ID 'primary-flag' used for the primary flag in the mapping template. 'primary-flag' is not a standrd HRIS field/element.

Resolution

It will require updating/replacing the 'primary-flag' to 'primary_flag' in the ONB/RCM mapping template to resolve the issue.

If, as a customer, you lack access to the mapping templates in provisioning, request you to create an incident referring to this knowledgebase article to have the issue resolved.

Keywords

Manage Pending Hires, 'primary-flag' , KBA , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , Problem

Product

SAP SuccessFactors HCM Core all versions