2277679 - Onbaording - Not able to see PDF forms in Document center

SAP Knowledge Base Article - Public

2277679 - Onbaording - Not able to see PDF forms in Document center

Symptom

Users are able to view few forms in document center and not able to view few forms in the document center.

Environment

  • SF Onbaording
  • Legacy Onboarding

Cause

Save Form configuration was not selected for the form

 

KBA-DocCenter.png

Resolution

1)Forms will be uploaded to the document center only if the form has the configuration to Save it. 
2)Once this configuration is updated, the forms should be uploaded to the Document center automatically (Even for the Existing new hires).

How to update this?
1) Login to Onboarding; Go to Reference Files  -> Forms
2) Choose the form
3) Click on the Edit button
4) Now update the necessary configuration.

Keywords

DocCenter Onbaording form PDF , KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors HCM Core 1511