SAP Knowledge Base Article - Public

2277417 - SuccessFactors adapter returns error: "entity doesn’t support ASYNC_QUERY Operation"

Symptom

In SAP PI, when the SFSF adapter has been configured to retrieve data from an entity (for e.g 'User' entity), SFSF returns the error:

“Unsupported Operation for Entity type “User”, doesn’t support ASYNC_QUERY Operation”

Environment

SAP Successfactors, PI

Cause

The customer attempts to run an ASYNC_QUERY operation with an entity('User') that does not support Async Job Operations.

Which results in the below error:

3009.png

Resolution

Currently the Async Job Operations are limited to running queries on only the Adhoc_XXX entities.

Keywords

SAP PI, Successfactors Adapter , KBA , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , Problem

Product

SAP SuccessFactors HCM Suite all versions